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1. Order Processing Time

Orders are processed within 1–3 business days after confirmation, excluding weekends and statutory holidays.

2. Shipping Destinations

We ship domestically within Canada and to select international destinations. Availability is subject to regional courier and customs regulations.

3. Estimated Delivery Times

Domestic delivery: 3–7 business days. International delivery: 7–15 business days. Tracking details are provided upon dispatch.

4. Customs & Import Fees

For international orders, any customs duties or local import taxes are the responsibility of the recipient.

5. Fragrance Handling

All flacons are packed in specialized protective cartons to ensure integrity during transit.